ACOENet
Colocation Services
- Provide installation, configuration, and support, of application servers housed at the various ACOE facilities.
- Update OS, Application software, provide Antivirus software, and protect servers via various means such as PIX firewall, ISA, VLAN, etc.
Internet Service
- Internal Internet access
Network Monitoring
- Setup intermapper, MOM, MRTG, Packeteer, Lightspeed, SYSLOG server and SNMPc to monitor the various network devices such as routers, switches, servers, WiFi AP's, and UPS's.
- Setup paging for outages due to hardware problems and application outages.
- Respond to outage via direct in person intervention during business hours.
- Remote access via VPN
- Remote KVM via IP KVM system
- Terminal services
- Remote reboot with APC IP connection AC master switch
Router Maintenance
- Provide maintenance of the client routes in case of hardware failure or software corruption.
- Setup routing, access control list
- Firewalls and switching devices
Information Technology Administration
Jonathan Allen
Executive Director of Information Technology
510-670-4290
jallen@acoe.org
Tiffany Macintire
Administrative Assistant
510-670-4167
fax 510-670-3290
tmacintire@acoe.org

